• Home
  • Shop All
  • Makeup Bags and Pouches
    • Velvet Makeup Bags
    • Velvet Zip-Up Pouches
    • Linen Zip-Up Pouches
    • Linen Makeup Bags
  • Eye Masks
    • Velvet Eye Masks
    • Linen Eye Masks
  • Butterfly Limited Edition
  • Tote Bags
  • Mindful Moments Gift Sets
    • Spa Gift Sets 🌱
    • Meditation Gift Set 🙏🏽
  • Art
  • About
  • Stockists
  • Contact
  • Events
  • More
    • Home
    • Shop All
    • Makeup Bags and Pouches
      • Velvet Makeup Bags
      • Velvet Zip-Up Pouches
      • Linen Zip-Up Pouches
      • Linen Makeup Bags
    • Eye Masks
      • Velvet Eye Masks
      • Linen Eye Masks
    • Butterfly Limited Edition
    • Tote Bags
    • Mindful Moments Gift Sets
      • Spa Gift Sets 🌱
      • Meditation Gift Set 🙏🏽
    • Art
    • About
    • Stockists
    • Contact
    • Events
  • Sign In
  • Create Account

  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Orders
  • My Account
  • Sign out

Signed in as:

filler@godaddy.com

  • Home
  • Shop All
  • Makeup Bags and Pouches
  • Eye Masks
  • Butterfly Limited Edition
  • Tote Bags
  • Mindful Moments Gift Sets
  • Art
  • About
  • Stockists
  • Contact
  • Events

Account


  • Orders
  • My Account
  • Sign out


  • Sign In
  • Orders
  • My Account
raina atelier

Raina Atelier handmade luxury accessories and mindfulness gifts

Raina Atelier handmade luxury accessories and mindfulness giftsRaina Atelier handmade luxury accessories and mindfulness gifts

Delivery & Returns

Estimated delivery time

We‘ll do our best to match the estimated delivery times, but can’t guarantee them. All orders will be sent by recorded delivery  and we will provide the shipment number and shipment date. 


Domestic – 1-3 working days £3.68

EU – 7-8 working days £8.95  (it may take up longer than 7-8 days to deliver to some EU countries)

Europe non-EU – estimated delivery time is 7-8 working days £9.95  (some non-EU countries have longer delivery times)


Returns & exchanges

We gladly accept returns and exchanges

Please contact  rainaatelier.info@gmail.com and we will aim to respond to your enquiry promptly.


Contact us within: 7 days of delivery

Dispatch items back within: 14 days of delivery

We don't accept cancellations, but please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

·  Custom or personalised orders

·  Digital downloads

·  Items on sale


Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Product colour and care

All photographs are taken in daylight and we try to reflect the original colors as accurately as possible. But still, due to different computer monitor or phone screen settings, colors may be slightly different.

All the fabrics and motifs on them are hand painted and printed so the motif pattern might slightly vary, therefore not every item is exactly the same.

The fabrics are pre-washed at 30 or 60 degrees C and the finished products with hand painted and hand printed motifs can be gently hand washed or machine washed up to 30 degrees C.


Packaging 

All products are beautifully presented in eco-friendly, recycled, compostable packaging, wrapped in acid free tissue paper and tied with a gorgeous grosgrain ribbon.

The products are suitable for vegans. All products are ethically produced, cruelty-free & free from parabens & palm oil.

The products are handmade and produced locally. It is of great importance to us that products don’t travel long distance and we do our utmost to reduce the carbon footprint.



UK STOCKISTS

”Urban Makers Shop”  - 347 Roman Rd, Bow, London E3 5QR

https://urbanmakers.co.uk/makers/raina-atelier-store/


“Solo Craft Fair“ - Elephant Stores, 14 Ash Avenue, London SE17 1GQ

http://www.solocraftfair.com/the-solo-craft-fair-shop


FIND US ON pedddle.com

https://pedddle.com/stalls/raina-atelier/


UK ONLINE SHOPS

 https://folksy.com/shops/rainaatelier

https://urbanmakers.co.uk/makers/raina-atelier-store/



EU STOCKISTS

Germany: *südstatt*, Römerstraße 50, 70180 Stuttgart 


 ’s Fachl Augsburg, Am Perlachberg 5, 86150 Augsburg

  https://www.fachl.at/de-de/augsburg


EU ONLINE SHOP

https://www.etsy.com/shop/RAINAATELIER


WHOLESALE

https://www.creoate.com/store/raina-atelier/?page_version=1644653580070


https://helloabound.com/rainaatelier


© Copyright www.raina-atelier.com 2021. All Rights Reserved.



  • Delivery & Returns
  • Privacy Policy
  • Terms and Conditions
  • SUSTAINABILITY

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept
Subscribe